Contact
Have a question, a tip or spotted a mistake? We would love to hear from you.
The fastest way to reach us is by email: kontakt@simhop.info
We usually reply within two to three business days.
What we can help with
- Prices and plans: is a price out of date or a plan missing? Let us know the provider and destination.
- Questions about our content: is something in our guides unclear? We update our articles continuously.
- Providers and partnerships: do you represent an eSIM provider and want to be included in our comparison? Please note that paid placements are not possible; see Transparency for details.
- Privacy: requests regarding your rights under the GDPR can also be sent to this address.
What we cannot help with
We do not sell eSIMs ourselves. For problems with an eSIM you bought, with activation or with an order, please contact the customer support of the provider directly. Only the provider can check your profile, reissue it or arrange a refund. Many setup issues can be solved with our guides for iPhone and Android, though.
Our address and further details are in the Legal Notice.