Cuba has a single mobile network, slow speeds in many places and frequent power cuts. Still, mobile data makes a big difference: you can message your casa particular hosts, check maps, book taxis and stay in touch with home.
Only a few travel eSIM providers cover Cuba, and the selection changes. Check the comparison below to see what is currently available. Note that plans for Mexico or North America do not work in Cuba.
Network and coverage in Cuba
Cuba has only one mobile operator: Cubacel, run by the state-owned ETECSA. Every travel eSIM and local SIM card uses this network. 4G is available in Havana, Varadero, Trinidad, Santiago de Cuba and other larger towns, while rural areas often only have 3G or no mobile data.
Speeds vary a lot and can be very slow at peak times. Power cuts have affected large parts of the country in recent years, and when the power is out for long, cell towers can go down too. Plan for times when you are offline.
Some websites and services are restricted in Cuba, and some US-based services block Cuban IP addresses. Many travel eSIMs route traffic through servers abroad, which can avoid some of these limits, but check before you travel that your banking apps and key services work.
eSIM, local SIM or Wi-Fi hotspots?
You have three main options in Cuba:
- Travel eSIM: few providers cover Cuba, and plans usually cost more and include less data than elsewhere. The advantage: it works on arrival, with no queue at an ETECSA office.
- Local tourist SIM: ETECSA sells prepaid SIMs for visitors. This is often cheaper but can involve long waits at offices.
- Wi-Fi hotspots: parks, hotels and public squares offer Wi-Fi with access cards. Connections are slow and only available at those spots.
Because the network is slow, you will use less data anyway. For two weeks, 2 to 5 GB is usually enough. See How much data do I need? for more.
Practical tips for your Cuba trip
If you find a plan that covers Cuba, install it before you leave. Instructions: iPhone and Android.
Prepare thoroughly for offline use. Download offline maps for Havana, Vinales, Trinidad and your other stops, for example with Maps.me or Organic Maps, both popular in Cuba. Save the addresses of your casas particulares, booking confirmations and key phone numbers on your phone and on paper. An offline Spanish translator is also useful.
Because of power cuts, a large power bank is a must, as many casas have no generator. Let family and friends know you will not always be reachable. Communication with hosts usually runs on WhatsApp, and messages arrive once you are back online. Cash remains important in Cuba, as card payments are limited.
FAQ: eSIM for Cuba
Is there an eSIM for Cuba?
Yes, but only a few providers cover Cuba, and plans are usually more expensive with less data. Check the comparison above for current options.
Which mobile network does Cuba have?
Cuba has only one network, Cubacel, run by the state-owned ETECSA. All eSIMs and local SIMs use it.
How fast is the internet in Cuba?
Speeds vary a lot. In Havana and larger towns 4G can be usable, but at peak times and in rural areas it is often slow or unavailable.
Does WhatsApp work in Cuba?
Yes, WhatsApp generally works and is the main way to contact casas particulares and drivers. Messages are delivered when you have a connection.
What should I do about power cuts in Cuba?
Bring a large power bank, download offline maps and save important information on paper. Expect cell coverage to drop during long outages.
Does my Mexico or North America eSIM work in Cuba?
No. Cuba is not included in Mexico or North America plans. You need a plan that explicitly covers Cuba.
